Members of the public have been invited to give their views on Crawley and East Surrey Hospital at a public meeting tonight (May 20).
The inspection panel for England’s Chief Inspector of Hospitals’ will be at the Checkatrade.com Stadium at 6.30pm to hear people’s views on Surrey and Sussex Healthcare NHS Trust services.
The meeting is being held as part of the CQC’s (Care Quality Commission) new patient-led inspections which use local people’s views to help assess services.
Inspections of East Surrey Hospital, Redhill, and Crawley Hospital, started today. They are among the first to be inspected and given an overall rating under the newly designed inspection process.
Local people will be asked to share their experiences of care at the two hospitals and to say where they would like to see improvements made in the future.
CQC’s Chief Inspector of Hospitals, Professor Sir Mike Richards, said: “The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.
“Of course we will be talking to doctors and nurses, hospital managers and patients in the hospitals. But it is vital that we also hear the views of the people who have had care at these hospitals, or anyone else who wants to share information with us. This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.
“This is your opportunity to tell me and my team what you think, and make a difference to NHS services in the local area.”
Those wishing to attend tonight’s event should fill in an online form at www.cqclisteningevents.org.uk or call 03000 61 61 61. This will help with planning the event but people can turn up if they haven’t registered.
Anyone who is unable to attend the event can provide their views online at www.cqc.org.uk/contact-us, by emailing firstname.lastname@example.org or by calling 03000 61 61 61.