The decision to move a Northgate doctors’ surgery was branded ‘appalling’ by one councillor.
Members of Crawley Borough Council’s Overview and Scrutiny Commission criticised the practice’s plans to relocate from Saxonbrook Medical Centre, in Woolborough Road, to Cross Keys House in the town centre.
Karen Sudan (Lab, West Green), acting chair of the committee, expressed her and others’ dissatisfaction with the consultation process as being ‘a bit cursory’.
Speaking at Monday night’s meeting Bob Burgess (Con, Three Bridges) said: “It’s not the Clinical Commissioning Group who are to blame it’s NHS England. There should be some accountability.
“It’s absolutely appalling in my mind that they are being allowed to get away with it.”
He added: “There’s been a real breakdown in the chain of events that have taken place and the residents who are suffering are the residents of Northgate and that can’t be right.”
The practice has been trying to move to Cross Keys House in Haslett Avenue West for more than two years, claiming the 30-year-old building was no longer fit for purpose.
Meanwhile the walk-in centre currently based there is set to move to Crawley Hospital later this year.
Chris Cheshire (Lab, Bewbush) said they should ask the Cabinet to alert NHS England to this being the second occasion where patients at a Crawley surgery have been at a disadvantage because of the closure of one building.
This would then also refer to the case of Leacroft Medical Practice in Langley Drive, which was closed for more than a year after its roof was badly damaged by a storm in December 2013.
She added: “NHS England let us down very badly when the roof went in West Green. They did not offer help and they did not seem very bothered about was was happening.”
Members of the committee agreed with her suggestion.
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