Doctors in charge of buying NHS care call for patient feedback


Doctors in charge of buying NHS treatment urged patients to give feedback on their plans for the town’s health services.

GPs and officers for Crawley Clinical Commissioning Group (CCG) called for more public scrutiny during its first annual general meeting in Crawley Crowne Plaza on Thursday (July 24).

Peter Nicolson, lay member for Patient and Public Engagement for Crawley CCG, said: “If you work with patients you will actually achieve good outcomes and that’s the thing we need to emphasise.”

Paralympic triple gold medallist Jane Blackburn presented awards for members of Crawley and Horsham & Mid-Sussex CCGs during the meeting.

Janet Boniface, chair of a voluntary patient feedback group (Patient Participation Group) for Saxonbrook Medical Group and Northgate Surgery, won the ‘Making a difference’ award.

Janet, 67, of Maidenbower, said: “We never know from one day to the next when we might need the NHS and what we might need.

“It reacts to the needs of the person so it’s very difficult to plan.

“The NHS matters to me, I’ve grown up with it and I think it’s important to get it right - and you do that by speaking to the patients.”

She is a patient representative of the Crawley CCG’s Commissioning Patient Reference Group and meets with a mums and babies support group in Maidenbower to inform them on the CCG’s plans.

Janet was a carer for her son from 2009 to 2013.

She said: “I’m a voice for mental health issues wherever needed in the Crawley area.

“When I was asked by the surgery about being the PPG’s chair, I stood forward because of how important it was to get the message about mental health out there.”

Jane Blackburn, 65, of Three Bridges, won three golds in wheelchair table tennis in the Paralympic Games from 1976 to 1984.

She broke her neck aged 19 and her sporting talents were recognised while she underwent physiotherapy at Stoke Mandeville Hospital, Buckinghamshire.