The organisation in charge of buying and planning the town’s healthcare held its first annual general meeting.
GPs and officers of Crawley Clinical Commissioning Group and Horsham & Mid-Sussex CCG reported on the CCGs’ performance, challenges and finances in the Crowne Plaza hotel, Northgate, on Thursday (July 24).
Crawley CCG commissions most of the town’s non-primary care and includes representatives of the area’s general practices.
Dr Ketan Kansagra, who meets with GPs every month as its Clinical Reference Group chair, said: “Our daily involvement with patients in my opinion gives us a unique insight of what our patients need.
“I think that really helps our CCGs plan what we need for the future.”
Barry Young, chief finance officer, reported the CCG broke even last year and planned to achieve a 0.5 per cent surplus for 2014/15.
He said: “There are risks we have identified - a number of risks around activity demand growth and progressions within the better care fund.”
The CCG were focussing on care in the community, which included services within Crawley Hospital.
Peter Nicolson, lay member for Patient and Public Engagement, stressed the value of patient feedback.
He said: “We want to make sure the patient voice is held central to everything that we do.
“The system will work if we work as a team.”
A member of the public expressed concerns at the end of the meeting over how much of the CCG’s £142.4m annual budget was spent on paying consultants.
According to the annual accounts report, £31,000 was spent on consultancy services for Crawley CCG over 2013/14.
Cllr Chris Cheshire, Deputy Mayor of Crawley, said the CCG was putting off people with partial sight from giving feedback.
Cllr Cheshire said: “I would really look to you to think how slavishly you stick to your branding colours.
“White on green is one of the worst combinations - if it’s hard to read people won’t bother.”
More than 100 people attended the meeting.