An ‘overwhelming reaction’ from parents has prompted K2 Leisure Centre to amend its admissions policy which could have stopped people taking all their children swimming.
The K2 leisure Centre published a new adult to child admissions policy on August 19 which laid out new rules about the number of adults that have to accompany children of different ages in the pool.
It lead to numerous complaints from parents who would no longer be able to take all their children swimming without help from another adult.
Rachel Norton, from Furnace Green, has three children: Daisy, eight, Elijah, five and Daniel, two.
Her husband Tim works full time so she takes them swimming on her own.
Rachel said before the change to the policy they had been looking forward to Daisy turning eight this week as under the old policy, they would all be able to go swimming together.
But policy changes stated one adult could not take two children swimming if one was two or younger and the other was under eight.
Rachel complained to K2 several times.
She said: “It’s really not easy finding someone to come swimming with you. Swimming would have become a rare occasion for us.”
Freedom Leisure, which runs K2, amended the policy on August 23 after an ‘overwhelming response’.
A Freedom Leisure spokesperson said: “We have been actively seeking feedback on this change and an overwhelming response from parents immediately triggered us to look at this policy again.
“The policy has been amended with immediate effect to allow one adult to swim with one child aged two years and under and one child aged over two years.
“Our swimming policy is designed to make swimming as safe as possible but is under constant review and we continue to welcome feedback from our customers.
“We hope that our quick actions demonstrate our commitment to providing a safe and inclusive swimming experience for all.”