West Sussex County Council shakes up provision of home care

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The organisations which provide home care for West Sussex County Council have been selected.

More than 2,000 West Sussex residents receive home care which is purchased on their behalf by the council – helping them to live independently while still getting help for daily tasks such as washing and dressing.

We are working with customers and their families to ensure their future home care needs are met and the impact of any changes are kept to a minimum.

Cllr Peter Catchpole

Currently, services are purchased from more than 70 different home care providers.

However the changes mean the Council will now be contracting 27 providers.

A spokeswoman for the council said: “The aim is to build strong relationships with them which it is hoped will lead to good quality services.

“Among the reasons why the Council decided to tender the service again, were because it has sometimes been difficult to get support to customers across the whole county and to ensure quality by working closely with organisations.”

Peter Catchpole, West Sussex County Council Cabinet Member for Adult Social Care and Health, said: “What matters most to us is providing quality care to residents who need these services.

“In a consultation last year customers told us they wanted care workers who are well trained and supported by their employers, and that the home care needs to be flexible according to their needs and wishes.

“We are working with customers and their families to ensure their future home care needs are met and the impact of any changes are kept to a minimum.”

The council said residents affected by the changes have been kept ‘up-to-date with the process’ and will be contacted individually about how the changes will affect them.

West Sussex residents who buy home care services themselves, and most adults with learning disabilities or those with mental health problems who have support at home will not be affected by these changes.

Cll Catchpole added: “We want to reassure people who receive home care services as well as those who work in the home care sector that we are working to minimise the impact of any changes as much as possible and to keep you all informed of the plans for the new contract.

“We recognise the dedication and hard work that care workers and care organisations give to residents of West Sussex on a daily basis to support them to live at home and will be working with the whole market to ensure that this can continue.”

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