Bognor care home told it must improve following inspection

Abbots Lawn in Sylvan Way was told it 'requires improvement' following an inspection in December.

The home lost its 'good' status when it came to being effective and well-led but was told it was 'good' when it came to being safe, caring and responsive.

It cares for up to 37 people. Some living with physical disabilities, sensory impairment and some are living with dementia.

Part of the report read: "The provider had a quality assurance system in place but this did not always identify concerns and drive the necessary improvement in relation to records regarding medicines and the application of the Mental Capacity Act (MCA).

"Despite this, people felt safe receiving care from Abbots Lawn. Staff had a good understanding of safeguarding adults from abuse. There were enough staff to meet people's needs and staff had been recruited safely.

"Risk to people's safety and well-being were assessed, monitored and reduced for people."

The last time the care home was assessed in 2018 the service was rated as 'good'.

After speaking to some of the relatives of those in care, inspectors were told the provider, registered manager and staff were 'extremely caring, compassionate and dedicated'.

The report said inspectors were told: "The staff are so caring, really marvellous, I can't fault them."

Another is reported to have said: "All the staff are very friendly, the not only look after my husband but are lovely to me too."

If you would like more information you can read the full report here: REPORT