A Crawley business owner has criticised Apple after his seven-year-old son racked up a £4k bill playing an iPad dinosaur game.
Mohamed Shugaa, 32, discovered his son Faisal had downloaded the iTunes game Jurassic World and spent £3,917 upgrading his dinosaurs.
He said: “At that age you will never know the value of money.
“Apple should have put a stop to it or gave me a call to say ‘Is this you doing this transaction?’”
He explained Faisal, who goes to Broadfield East School, downloaded the game after he found his dad’s iTunes password.
Faisal made 60 transactions from December 13 to 16 before Mohammed’s bank’s fraud team stopped the direct debit payments to Apple.
The tech giant confirmed it would refund the cost in ten working days on December 28.
A statement on its website reads: “All iOS devices (iPad, iPhone and iPod touch) have built in parental controls that give parents and guardians the ability to restrict access to content.
“Parental controls also give parents and guardians the option to turn off functionality such as purchasing from iTunes and the ability to turn off in-app purchases.
“Our parents’ guide to iTunes details the steps adults can take to make sure younger players have access to the right content. The first thing we recommend is not to share your password.”
* Don’t miss out on all the latest breaking news where you live.
Here are four ways you can be sure you’ll be amongst the first to know what’s going on.
1) Make our website your homepage at www.crawleyobserver.co.uk
2) Like our Facebook page at www.facebook.com/crawleyobserver
3) Follow us on Twitter @Crawley_Obby
4) Register with us by clicking on ‘sign in’ (top right corner). You can then receive our daily newsletter AND add your point of view to stories that you read here.
And do share with your family and friends - so they don’t miss out!
The Crawley Observer - always the first with your local news.
Be part of it.