Huge delays for British Airways passengers following check-in issues

A '˜worldwide' technical glitch with British Airway's check-in system has lead to significant delays for passengers at airports including Gatwick, with no certainty as to when it will be fixed.

Tuesday, 6th September 2016, 10:31 am
Updated Thursday, 7th June 2018, 8:52 pm
Gatwick Airport control tower with aircraft in flight in background SUS-150705-150051001

Hand-written boarding passes are being issued in place of electronic ones, leaving customers frustrated at long queues at airports.

In a tweet this morning, the airline said it was checking-in passengers as usual from Heathrow and Gatwick, but customers are being encouraged to check-in online to avoid delays.

The system failure was reported last night, but there is as yet no indication of when the issue will be resolved.

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