Medical centre in special measures

editorial image

A medical centre has been placed in special measures after receiving an inadequate rating from health inspectors.

Bridge Medical Centre, in Wassand Close, Crawley has been given six months to improve or its registration with the Care Quality Commission (CQC) will be cancelled.

Inspectors found staff did not have the right training for their roles, arrangements for controlling the risk of infection was inadequate, clinical areas were not clean and the practice had not asked for feedback from patients for a year.

However, staff at the centre were rated as good for caring.

Safety and leadership were rated as inadequate and it was rated as requires improvement for being effective and responsive.

A quality report said: “Not all the clinical areas were clean and dust free.

“Records we looked at contained evidence that appropriate recruitment checks had not always been taken prior to employment.”

A statement from the Bridge Medical Centre states: “The Bridge Medical Centre is disappointed at the decision by the Care Quality Commission to place the practice into special measures, following a practice inspection in March 2015.

“We take the safety and welfare of our patients very seriously and have already started addressing each of the CQC concerns systematically through organised action plans, in partnership with NHS England and NHS Crawley Clinical Commissioning Group.

“We are committed to making all necessary improvements for all of our patients and the practice is confident that the outcome of any future CQC inspection will reflect this.”

Don’t miss out on all the latest breaking news where you live.

Here are four ways you can be sure you’ll be amongst the first to know what’s going on.

1) Make our website your homepage at

2) Like our Facebook page at

3) Follow us on Twitter @Crawley_Obby

4) Register with us by clicking on ‘sign in’ (top right corner). You can then receive our daily newsletter AND add your point of view to stories that you read here.

And do share with your family and friends - so they don’t miss out!

The Crawley Observer - always the first with your local news.

Be part of it.