Police are appealing for witnesses after a fraudulent phone call was made to an address in Fernhurst Close, Crawley on Monday (October 5).
A man who introduced himself as ‘Martin’ rang at about 10.30am claiming to be from the victim’s bank. He said they needed her bank card as there had been a number of recent card thefts.
The victim was invited to call the bank for verification, however the man never hung up. Consequently the victim was told that ‘Martin’ was indeed legitimate and that the bank would need her PIN before sending a courier.
While the victim was still on the phone, another man knocked on the front door claiming to be the courier. He was described as white, tall and slim with a ginger beard and scraggly clothes. He took the bank card before walking off towards Findon Road.
A relative of the victim who was in the house overheard the conversation and went straight to the bank to cancel the card. He then called police.
Detective Sergeant Peter Yarrow said: “Under no circumstances would the police or your bank request your PIN over the telephone or arrange collection of your bank cards from your home address. Never give out your bank details or hand over your bank cards to someone who has contacted you in this way.
“Fraudsters are known to keep the line open and then pretend to be an official in order to glean vital information. This is then used to obtain money.
“We would like to hear from anyone who saw what happened in Fernhurst Close. Witnesses can email firstname.lastname@example.org or call 101 quoting Operation Edisto.”
Copies of the Little Book of Big Scams are available on the Sussex Police website at www.sussex.police.uk/help-centre/ask-us/fraud,-scams-and-financial-issues/what-can-i-do-to-prevent-fraud or by contacting your Local Neighbourhood Police Teams.
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